FAQs

How do I book a net?

Select your date and time from Bookanet and then pay by credit card online.

Can I book more than one net at a time?

Yes, you can book one or two nets for any period of time.

Can I book multiple sessions at one time?

Yes you can. Just select as many sessions as you want and then proceed to checkout. You will get one email confirming your bookings but individual texts for each session.

How much is it to book a net?

$30 per net per hour.

Can I book the whole facility?

Yes you can. It’s $60 an hour – just book two nets.

Is there parking?

Yes, there is ample parking at Eden Park. You can access the carpark via Gate N off Sandringham Rd.

How do I get in to the nets?

Entrance to the facility is via Gate J at the southern end of the building (between the indoor centre and the main stadium). Punch in your unique session code on the key pad at the entrance gate to gain entry to the stadium. Turn left and walk along the side of the facility. The access door is approximately half way along and you can use your session code to gain entry. Once inside the building turn left and proceed to the end of the corridor to access the nets.

What happens if I forget/lose my access code?

Call Eden Park security on 021 2232250 when you arrive at the park.

Can I get into the nets before my session starts?

You can access the facility with your unique code up to 10 minutes prior to your booked session.

Do I need to turn the lights off when I’m done?

The lights in the indoor nets will turn off automatically at the end of your session.

Can I hire equipment?

Users must bring all equipment necessary for their session.

Are there are bowling machines for hire?

There are no bowling machines for hire.

If I cancel a booking do I get a refund?

If you cancel an existing booking more than 7 days prior to the scheduled booking time then you are entitled to a full refund. Refunds will not be available if you are unable to use the booking and cancellation has not been advised by email 7 days before the booking time.

Can I change the details of my booking after I’ve made it?

Yes. If you have created your own profile you can see and edit all future bookings. Note: changes may incur additional costs if bookings are extended.

I’m entitled to free/discounted use of the nets. How do I make sure that I get that discount?

You should have been issued with a discount code. When you get to the checkout area put in your discount code and your sessions will be discounted accordingly.